Mr. Dow was the most helpful agent my husband and I have ever encountered. He was personable, easy to talk to, welcomed questions, and demonstrated an unbelievable work ethic. Unfortunately, due to family circumstances, we had to retract our offer on our absolute dream home- the one Mr. Dow suggested for us to see after describing our interests, wants, and needs in a home. He knew exactly how to meet all of our requests. When things turn around for us in the future, there is no doubt we will be contacting Mr. Dow for our next hunt. Five stars across the board!